Leadership and Growth: Kurt Uhlir on Scaling Businesses and Empowering Teams

Richard Walsh chats with Kurt Uhlir about proactive customer engagement and business scaling. Kurt shares his career journey, focusing on expanding industry reach and enhancing services through customer focus. They discuss empowering employees, client acquisition strategies, and overcoming growth challenges. Kurt highlights referral exchanges and dispels industry misconceptions. The conversation covers balancing employee and customer needs, the value of customer relationships, and leadership visibility. They differentiate coaching from training, navigate family dynamics in business, and reflect on leadership transitions. The episode wraps up with managing multi-generational workforces and Kurt's contact info.