Systemizing Success: Leadership and Training Insights with Marianne Page

Richard Walsh and Marianne Page delve into the power of systems in business, drawing from Marianne's McDonald's experience. They discuss her coaching transition, McDonald's challenges, and the importance of a systems approach. Key topics include business systems, feedback, strategic vision, company culture, staff retention, overcoming control mindsets, and fostering purpose through training. They explore coaching for leadership, employee ROI, systemization, and ongoing training. Also covered are scorecards for personal development, performance management, and best hiring and firing practices, all to help owners escape "owner prison" and achieve work-life balance.

Speakers

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Marianne Page

Guest • 57%

Richard Walsh

Host • 43%

Chapters

0:00	Introduction to Marianne Page and McDonald's systems
1:21	Podcast introduction by Richard Walsh
2:13	Marianne Page's journey at McDonald's
5:00	Transition to coaching and consulting
6:32	McDonald's challenges and systems approach
8:31	The four sets of systems in business
14:03	Feedback system and strategic vision for company culture
21:18	Staff retention vs. necessary turnover
26:35	Overcoming the owner’s control mindset
27:58	Training systems and culture of purpose
33:11	Coaching for leadership and job enjoyment
38:01	Employee ROI, systemization, and ongoing training
43:31	Scorecards for personal development and hiring practices
48:05	Managing performance expectations and employee motivations
52:31	Hiring, firing, and probation best practices
53:30	Training owners to be leaders and avoid "owner prison"
55:24	Work-life balance and closing remarks

Transcript

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