Maximizing Efficiency: Philip Sessions on Virtual Assistants and Business Systemization

Richard Walsh and Phillip Sessions explore the transformative impact of virtual assistants in service-based businesses. Phillip discusses rebranding to The Unfiltered Sessions Podcast and how virtual assistants enhanced his operations. They highlight the benefits of task delegation for growth and cost efficiency, stressing the importance of working on rather than in the business. The episode covers setting metrics, training employees, and using SOPs for effective follow-up. They discuss assessing client systems, empowering virtual assistants, and rewarding employees for system building, along with the roles of executive assistants and reevaluating business operations. A free delegation guide is offered.

Speakers

AI Chat

Phillip Sessions

Guest • 45%

Richard Walsh

Host • 55%

Chapters

0:00	Importance of virtual assistants in service-based businesses
0:23	Sponsor: SharpenTheSpearCoaching.com
0:50	Introduction of Philip Sessions and his virtual assistant agency
2:00	Rebranding to The Unfiltered Sessions Podcast and starting with virtual assistants
3:35	Benefits and types of tasks for virtual assistants
7:02	Delegating tasks for business growth and cost efficiency
9:22	Philip's business improvement with virtual assistants
11:16	Setting metrics and expectations for virtual assistants
13:32	The importance of working on the business vs. in the business
16:12	Measuring employee performance with metrics
17:41	Training employees and the seven-call rule for follow-up
21:24	Leveraging virtual assistants for follow-up and importance of SOPs
23:41	Business systems: Job functions, how-tos, and training
26:27	Onboarding, empowering VAs, and updating processes
32:01	Assessing client systems before placing VAs
37:07	Rewarding and recognizing employees for system building
43:05	Systemizing business and key virtual assistant services
45:01	Role of an executive assistant and the gatekeeper role
49:56	Reevaluating business operations and offloading tasks
51:57	Free guide on delegation and its benefits
53:03	Closing remarks and call to action

Transcript

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