Building Business Culture: Judith Virag on Systems, Hiring, and Empowering Employees

Richard Walsh sits down with Judith Virag to explore her journey in business growth and the unique challenges faced by executives. They delve into the importance of systems and processes, highlighting hiring attitudes and the significance of the cleaning profession. The conversation touches on employee retention, business culture, and the role of emotional intelligence in hiring strategies. Judith emphasizes understanding customer profiles, learning from clients, and setting standards. They discuss team support, communication tools, and the importance of coaching and problem-solving across generations. The episode concludes with insights on empowering employees, maintaining trust, and serving high-level clients, along with networking in the industry.

Speakers

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Richard Walsh

Host • 52%

Judith Virag

Guest • 48%

Chapters

0:00	Introduction and Judith Virag's Background
3:02	Business Growth, Personal Insights, and Executive Challenges
4:07	Systems, Processes, and Hiring Attitudes in Business
6:24	Hiring Mindsets and the Significance of Cleaning Profession
10:01	Employee Retention and Business Culture
12:37	Importance of Systems and Building a Strong Culture
16:24	Emotional Intelligence and Hiring Strategies
19:32	Defining and Understanding Customer Profiles
24:04	Learning from Clients and Setting Standards
30:57	Team Support and Communication Tools
33:08	Coaching, Problem-solving, and Generational Differences
38:08	Empowering Employees and Growth Mindset Importance
43:49	Owner's Focus and Trust in Business
48:08	Trust, Raising Prices, and Serving High-Level Clients
57:18	Big Picture Thinking and Final Takeaways
1:00:24	Industry Networking and Connecting with Judith

Transcript

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